Can I cancel my order? - Yes of course you can, Please email shop@greenstreetbath.com with your order number at least 4 working days before your chosen delivery date.

Can I change my delivery address? - Yes but only before your order has shipped. Please email shop@greenstreetbath.com with your order number and amendment. ORDERS ALREADY POSTED CANNOT BE AMENDED

How will my order be packed? - All orders will be Vacuum packages where possible and wrapped in Wool-Cool - a sustainable recycled wool packaging. They will also be packed with ice packs to maintain a chilled temperature.

Where do you post to? - We send all deliveries out via APC to all mainland UK addresses.

Help!, My delivery arrived damaged - Oh no, email us at shop@greenstreetbath.com and we will be sure to sort it out straight away.

I cant see something on your website, do you stock it - Our website shows what we have in stock currently, if your looking for something obscure drop us an email at shop@greenstreetbath.com and we can see if we can get hold of it fro you.

What days do you deliver - Currently we deliver Tuesday to Saturday.

Im in Bath, Can I collect? - Yes of course, specify in your shipping instructions and we will have it waiting for you in the fridge.

Frequently Asked Questions